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| Senior Customer Services Representative (Islamabad) Posted: Company Description: Touchstone Communications is a 400-seat inbound/outbound center providing world-class offshore integrated customer contact solutions primarily to the sales industry. Touchstone is a seamless extension of our clients' operations providing dramatic cost efficiencies and measurable quality and performance improvements. Reason for Job Posting: We are in the process of expanding our outbound sales team and the goal is to fill a 100 seats within the next 60-90 days. We require Senior Customer Services Representatives with focus on the Auto Insurance and Auto Warranty lead generation. Remuneration Package Our Salary Structure starts from Rs. 25,250 leading up to Rs. 106,000. There are 4 levels of Base Salary that can be attained based purely on performance and goal attainment. Goal definition is specific to the assigned program. Senior Customer Sales Representative (SCSR): Rs. 25,250 Senior Sales Executive (SSE): Rs. 34,750 Senior Loan Executive (SLE): Rs. 46,450 Platinum Executive (PLX): Rs. 106,000 Our Exclusive Weekly Bonus Plan gives our employees the opportunity to earn Bonuses paid every week of up to Rs. 14,000/week and beyond. Prerequisite Information to apply Call Center Experience Preferred Willingness to work a NIGHT SHIFT Skills Required - Ability to speak and understand the English Language well - Excellent Comprehension - Selling Skills - Basic Computer Skills - High Energy and a Positive Attitude - Commitment and Dedication Job Description: - Make outbound sales calls using VOIP technology to customers in the US, Canada, UK and Australia for at least 8 hours per day, 6 days a week. - Achieve production and quality goals as assigned by the project manager(s). - Adherence to company policies that pertain to production, quality and attendance.
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