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| Senior Customer Services Representative (Islamabad) Posted: Company Description: Touchstone Communications is a 400-seat inbound/outbound center providing world-class offshore integrated customer contact solutions primarily to the sales industry. Touchstone is a seamless extension of our clients' operations providing dramatic cost efficiencies and measurable quality and performance improvements. Reason for Job Posting: We are in the process of expanding our outbound sales team and the goal is to fill a 100 seats within the next 60-90 days. We require Senior Customer Services Representatives with focus on all our major verticals. Remuneration Package Our Salary Structure starts from Rs. 25,250 leading up to Rs. 106,000. There are 4 levels of Base Salary that can be attained based purely on performance and goal attainment. Goal definition is specific to the assigned program. Senior Customer Sales Representative (SCSR): Rs. 25,250 Senior Sales Executive (SSE): Rs. 34,750 Senior Loan Executive (SLE): Rs. 46,450 Platinum Executive (PLX): Rs. 106,000 Our Exclusive Weekly Bonus Plan gives our employees the opportunity to earn Bonuses paid every week of up to Rs. 14,000/week and beyond. Prerequisite Information to apply Call Center Experience Preferred Willingness to work a NIGHT SHIFT Skills Required • Ability to speak and understand the English Language well • Excellent Comprehension • Selling Skills • Basic Computer Skills • High Energy and a Positive Attitude • Commitment and Dedication Job Description: - Make outbound sales calls using VOIP technology to customers in the US, Canada, UK and Australia for at least 8 hours per day, 6 days a week. - Achieve production and quality goals as assigned by the project manager(s). - Adherence to company policies that pertain to production, quality and attendance.
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